Welcome to The Small Business Academy

Providing small and start-up businesses with the tools, knowledge and skills they need to make their new business a success.

On-demand content. Access from the moment you’ve purchased!

Learn from highly sought after award-winning business experts.

Access course content anytime, anywhere 24 hours a day!

Business Skills are essential, but training is expensive and often out of reach of small, start-up business owners. Our online business courses and skills training lessons promise premium quality content at a price you can afford.

If your council is Blackpool or Wyre then you may be able to access our fully-funded programmes – which means our fees are paid by the funding body, and are received at no cost to you or your business. Take a look at what’s on offer.

We offer practical, in-person training designed to help your team grow with confidence – from mastering marketing to developing strong leaders and managers. Training delivered by real experts that makes a real difference in your business.

Nikki Hesford is an award-winning entrepreneur as seen on Dragons Den and featured in:

Neil Forrester
14 May 2026
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I'd been searching for local business training and support in Blackpool and came across the Small Business Academy — and I'm really glad I did. I worked with Nicola, who took the time to review my business structure and gave me clear, practical advice on the steps I should be taking to move forward. She covered a wide range of topics including pricing strategy, offers, Facebook advertising, standard operating procedures, and software platforms to help improve efficiency — all incredibly relevant to where I am in my business right now. Alongside my sessions with Nicola, I also attended a morning workshop run by Nikki which focused on Facebook Ad campaigns. It was a fantastic, hands-on session where I learned how to set up campaigns correctly and connect client accounts properly. Really valuable stuff. Overall, the Small Business Academy has been an excellent resource and I wouldn't hesitate to recommend them to any business owner looking to upskill and grow. Thank you to both Nicola and Nikki for their time and expertise 😊 Neil
Heidi Caunce-Berry
27 October 2025
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I can't praise TSBA highly enough, what a fab team and set up! I've been self employed for 20 years and have learned more in 3 months than I had in all that time. Such a lovely bunch of humans too, so knowledgeable, kind and love a giggle too. Thank you so much to all involved (Nicola, Nicky, Jean, Mike and Teresa)!!!
Christine Ashton
11 September 2025
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As a new small business (@ Keepsakes by Memories and Wishes) I knew very little about digital marketing and how this could help my business to succeed. I came across an ad on social media for TSBA free skills bootcamp in digital marketing and submitted my application. I am so grateful to have been selected to complete the bootcamp and, at the time of writing, am just finishing the 12 week programme. This course is absolutely amazing! I have learnt so much, and now have a clear understanding about digital marketing, as well as new skills on how to take this forward, through a comprehensive action plan. This will really help me to keep focused and achieve my business goals in an effective and efficient way. Thank you so much to everyone involved in organising and delivering this programme. I would highly recommend it to any small business owner who is just starting out and unsure what digital marketing is all about and how to make this work for their own business, so they can robustly build it for success in this digital age :)
Scott Knighton
7 August 2025
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The Small Business Academy has been a game-changer for me not just as a business resource, but as a genuine support system. From mentoring sessions to providing a professional business address, they’ve helped me elevate my brand and operate with confidence. Nikki and the team bring a rare mix of expertise and empathy. The mentoring isn’t just textbook advice it’s real, actionable guidance tailored to your business and your goals. Whether you’re refining your pitch, navigating growth, or just need someone who gets the hustle, they’re in your corner. Having a business address through TSBA has also added credibility and structure to my operations. It’s more than just a postcode it’s a signal that you’re serious, and it opens doors. If you’re building something from the ground up and want support that’s practical, empowering, and rooted in real experience, The Small Business Academy is the place to be. Highly recommended for any underdog with big ambitions.
Liz Brown
7 August 2025
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The Small Business Academy offered training to our Managers and Supervisors to help improve staff retention and bring out the best in their team. This resulted in happier staff, happier customers and increased occupancy in the hotel. I would definitely recommend them to help grow your business. Our occupancy has improved from 80% to 82% in eight months - just brilliant. Thank you

Small Business Support

Fully Funded Business Support

The team at The Small Business Academy have successfully delivered a number of government-funded programmes across Lancashire. If you’re thinking of starting a business, are a new or established business, then you may be eligible for fully-funded support tailored to your specific requirements.

How do we help small businesses?

At TSBA we help small and start-up businesses thrive by providing the resources that you need, at the price you can afford

  • Virtual Office for £25 per month allowing you to publish a professional address, rather than your home address, at a low cost

  • Hot Desk for £55 per month

  • Your own desk to use 24/7 for £150 per month

  • Low cost meeting room hire to conduct meetings professionally

  • Affordable online training courses in the skills you need

  • Mentoring from those who have been there, done it and got the T-shirt!

  • Connecting you with other like minded entrepreneurs

  • A closed Facebook Group for help and support from your peers and industry experts

About

The Small Business Academy provides small and start-up businesses with the tools, knowledge and skills they need to make their new business a success.

Starting a business takes resilience and bucket loads of determination, but there is also a lot to learn too about how to finance your business, marketing your business, grow your business… and doing it by yourself is tough!

The Academy was founded by Nikki Hesford, a multi-award winning entrepreneur. When starting her own business in 2008, she spent many hours trawling the internet for free or affordable, but reliable, sources of information. Had the right tools and resources been available, she could have saved herself a great deal of time and money in learning how to start and operate a start-up business and she was determined that one day, she would create a hub of support that could be relied upon and trusted by other would-be entrepreneurs. And so…

…The Small Business Academy was born!

Recognised with the following awards:

The Small Business Academy Nikki Hesford